Remove a user

Note: You can remove a user only if you are a company administrator or if you have full user management access rights. Even if you are a company administrator, you can't remove the following users:

• The master administrator

  The master administrator must first transfer this role to another user before you can delete them. How?

• The user who entered your QuickBooks subscription information.

  You'll receive an error if you try to remove the user who entered your credit card information for QuickBooks. To remove that user, another user needs to enter new credit card information for your account.

Removing a user does not remove transactions associated with that user, such as time charges for a user who is an employee.

To remove a user:

1. Click the Gear icon > Manage Users.
2. Select the user to remove.
3. Click Delete.
4. Click Yes to confirm that you want to delete the user.

Once deleted, the user will no longer be able to sign into your company. Deleting a user from one company doesn't affect that user's access to other companies.

The history in the deleted user's activity log will remain.

See also

Manage users and their access

Make someone a Company Administrator

Add a user

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