Your employee should receive a Silver Visa issued by the Bancorp Bank. The routing number for this card is 114924742, and the account number is located on the direct deposit form that the employee receives in the mail from NetSpend.
Intuit has partnered with NetSpend to offer the NetSpend Visa Prepaid Card (except in Vermont) to Intuit Full Service Payroll customers.
NetSpend is a leading prepaid debit card company in the U.S. and has been in business for over 10 years, serviced over 7 million customers and has over 130,000 reload locations throughout the U.S., where cardholders can add money to the card.
First, your employees order and activate the card and you set up the card as the employee's direct deposit account in Intuit Full Service Payroll. When you pay the employee, the funds are automatically deposited to the card. Since the card is a prepaid Visa debit card, the employee can used it everywhere Visa debit cards are accepted.
Once the employee signs up, they'll receive their personalized card to their home address within 7-10 business days. The account and routing number is provided on the card and in the materials that the employee receives.
Employers can also order NetSpend cards on behalf of their employees.
Here are some of the most frequently asked questions about the NetSpend Visa Prepaid Card.
Employees can sign up for new cards at www.netspend.com/intuit. The card is mailed directly to the new cardholder's mailing address provided.
The issuing bank is Bancorp. NetSpend does provide other Visa Prepaid Card solutions. Please ensure your employees sign up for the Intuit specific NetSpend card through one of these two channels — visit www.netspend.com/intuit or contact NetSpend Partner Services at 855.967.2273.
No. There is no cost to the employer for employees to sign up for the NetSpend Card.
There is no direct deposit fee applied when you pay your employees via direct deposit to the NetSpend card.
Your employee should receive a Silver Visa issued by the Bancorp Bank. The routing number for this card is 114924742, and the account number is located on the direct deposit form that the employee receives in the mail from NetSpend.
Once your employees receives and activates their new NetSpend Cards, they need to provide you with new routing and account info that was included in their mailer. This info is provided on the Direct Deposit Enrollment Form included in the mailer your employees receive.
Simply enter the info as if it were a bank account in the direct deposit section of their profile.
A person must be at least 18 years old to activate the NetSpend card and be the primary account holder. However, a minor 13 - 17 years old may be added as a secondary cardholder onto an existing NetSpend account.
To add a minor onto an existing account, employers need to have the minor's parent or legal guardian contact a NetSpend Customer Care agent at 855.967.2273. The NetSpend agent asks that the parent or guardian send documents showing that they are either the parent or legal guardian of the minor.
NetSpend would need copies of either:
NetSpend asks the cardholder to fax these documents to 866.358.0526, attention to the reference number the NetSpend Customer Care agent provides to you. You can also email NetSpend scanned copies at cardorders@netspend.com.
The card arrives to the mailing address provided in 7 to 10 business days. The employee receives the card as well as a new routing number and account number they can give to the employer. Cardholders need to also call the number provided with the card to activate the pay card.
If you or your employee does not receive the NetSpend card in 7-10 business days, call NetSpend at 855.967.2273 for card delivery info. Please note that customer service is not able to provide any info to anyone other than the employee who owns or signed up for the card. Info is treated in the same manner as any bank account info and is considered sensitive and confidential.
Have your employee activate their card and set up an online NetSpend account at www.netspend.com. Once they sign in, they'll be able to retrieve their new account and routing number or they can call NetSpend customer service at 855.967.2273 for assistance.
| Task or Service | Cost |
|---|---|
| General Usage | |
| Activation | Free |
| Sig/PIN transactions | Free |
| Monthly fee | Free |
| Withdrawals | |
| Over the Counter (OTC) cash withdrawal fee at a visa member bank | No Cost (If applicable, there may be a Foreign Currency Conversion Fee. A fee may also be assessed by the financial institution and may vary from location to location.) |
| MoneyPass ATM | Free |
| Other Domestic ATM | $2.50 |
| International ATM | $4.95 |
| ATM transaction decline | $1.00 |
| Account Management | |
| ATM balance inquiry | $0.50 |
| Live agent balance inquiry | $0.50 |
| IVR balance inquiry | Free |
| Foreign Exchange | 3.5% |
| Paper check | Free |
| Paper statement | Free |
| Account maintenance | $5.95/month* |
| Additional card | $5.95 |
| Lost/Stolen card | $9.95 |
* Account Maintenance Fee applies if card account has no activity — no purchases, no cash withdrawals, no load transactions, or no balance inquiry fee for 90 days.
Contact NetSpend Customer Service.