Are you missing a column in payroll for an employee pay type?
It's possible you forgot to assign the item to the employee. Here's how to check:
The first time you run payroll, the Enter employee pay details page shows all pay types you added for employees. If you want, you can hide the ones you don't want to see.
When you run payroll, you can choose the pay types you want to see and hide the rest. Hiding columns you don't need helps you enter hours and compensation more efficiently.
To show or hide pay type columns on the Enter employee pay details page:
You won't see the gear icon if you haven't added any pay types.
Select ONLY the pay types you have already used or plan to use this year. You don't want unnecessary and possibly confusing types to appear on your pay details page.
A couple of things you should know about hiding stuff: If you hide a pay type column that contains an amount, that amount won't be included in the total pay. And it won't be saved for the next time you show this pay type column. If your employees are paid as salary or hourly, you can't hide those pay types. They won't even appear in the list of pay types that you can hide.