Check your direct deposit status
It takes 3 to 4 business days to confirm and activate your bank account for direct deposit. You'll receive an email from us to confirm your direct deposit status.
To check the status of your direct deposit:
- Click Employees.
- Click the name of an employee you set up for direct deposit.
- Look at the direct deposit status under How do you want to pay this employee? Until direct deposit is ready to go, you'll see (Pending) next to direct deposit.
Why does my employee's pay method say "Pending" direct deposit?
"Pending" direct deposit means one of the following:
- You need to enter your bank account information. See Set up your company for direct deposit.
- We haven't verified your account information yet.
- You haven't yet entered the employee's bank information.
To enter the employee's bank information:- In the left navigation bar, click Employees.
- Click the employee's name.
- To change your bank info or select another way to pay your employee, click the pencil icon under How do you want to pay this employee?.
- Select one of the direct deposit payment methods under What do you want to use to pay this employee?.
- Enter the employee's bank information.
- Click OK.
See also
Still stuck? contact us